1. At the outset when you initially make contact with us we will take a detailed account of the accident from you together with your personal details, this is so we can determine exactly how the accident occurred, who the at fault party is and any other information that we need to decide whether we will be able to represent you in pursing your claim.
2.
Once we have decided to deal with your claim and we have identified who your claim is against, we will collate further evidence to support your claim, including writing to witnesses, obtaining photographs and CCTV/dashcam footage, aswell as obtaining more information from you and contacting your employer about any financial losses. We will then notify the negligent party that a claim is being made against them.
3.
We need to prove the extent of the injuries you have suffered as a result of the accident. As such we will arrange a medical appointment for you with an independent expert medical expert so they can prepare a medical report on your injuries. We may apply for a copy of your medical records so that the expert can review these when preparing their report. We may also be able to arrange any treatment you require, such as physiotherapy.
4.
We will then await a response from the Defendant. The timescale for the Defendant to respond can vary depending on the type of accident.